Navy Supply is a retailer of general-purpose recreational outdoor equipment. The company started more than five years ago as a flashlight manufacturer and has since grown to include a wide variety of equipment. The markets and industries we serve include hiking, camping, fishing, boating, photography, and hunting. NavySupply is a private company and is not associated with the U.S. Navy in any capacity.
Our warehouse and East coast office is located below:
8 SHIRE DRIVE, UNIT 3
NORFOLK, MA, 02056
Our company is headquartered in Norfolk, Massachusetts and operates during normal weekday hours. If you require assistance with your order, please contact our customer support team between 9am and 5pm (EST).
You may contact us via e-mail, live chat, or traditional postal mail. We currently do not offer phone support.
We are proud to offer free shipping anywhere in the world. As part of our commitment to customer satisfaction, we purchase courier provided insurance for every single package free of charge. This means that we will replace or refund any package that is lost or damaged at no cost to you.
For customers located in the United States, your order should take approximately two to three business days to receive once in transit.
For customers located elsewhere, your order can take anywhere from seven days for popular regions and upwards of ten for more remote regions.
Due to the low cost of our items, import duties and fees are generally not an issue with our products. However, it will be the responsibility of the customer to deal with any customs issues as they arise.
While our company culture does not necessarily believe in hard return policies, we are required to have a formal return policy (60 days) in order to defend ourselves against scammers and fraudulent orders. With that being said, your satisfaction is our priority. If you are not happy with your purchase and you are outside the 60 day window, please do not hesitate to contact us. We will work with you to make sure you are satisfied.